OSU's Online Ticketing A Quick Success
July 10, 2003
CORVALLIS, Ore. - In its first three days of operation, Oregon State's online ticketing service has been used for well over 3,000 single-game football tickets. The service, which is available on the OSU athletic department website at www.osubeavers.com, allows Beaver fans to order tickets 24 hours a day and select the section in which they'd like their seats.
'It's been very successful,' OSU athletic ticket manager Matt Arend said of the service, which began operation Monday at 8 a.m. 'The response from the public is outstanding; the orders we've taken so far represent well over 3,000 single-game football tickets sold.'
Over one-quarter of those orders placed by mid-day Thursday came during times when the athletic ticket office in Gill Coliseum is closed.
'That's been one of the really big benefits for our fans,' Arend said. 'During those hours from 4:30 p.m. until 8:30 a.m. when our office is closed, they're still able to place their ticket orders at a time that's convenient to them.'
In the first 12 hours the service was available, over 2,000 tickets were ordered. By Thursday afternoon, the online ticketing service had accounted for over $150,000 in sales.
'There have been a few minor start-up problems, which you're going to have whenever you roll something out for the first time,' Arend said. 'But we're taking input from our fans and revamping the system to be as customer-friendly as possible.'
OSU has approximately 1,750 full-season tickets still available for the 2003 football season, plus 200 Family Plan tickets. One of the biggest sellers thus far has been the Touchdown Beavers partial season ticket package, which includes the Washington game.
'If people want to see that game, they should be aware that they'll probably need either the full-season package or the Touchdown Beavers package, and there are a limited number of both of those remaining,' Arend said.