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Letter To Oregon Fans On Updated Home Events Protocols

Aug 20, 2021

Dear Oregon Fans:
Thank you for your support of Oregon Athletics, and thank you so much for your patience and understanding as the University works with local and state health authorities to ensure the safest environment possible for our home athletic events this year.
We follow safety protocols as directed by local public health authorities as well as the University of Oregon Incident Management Team, and the full University announcement here outlines several health and safety practices and protocols for university events and activities, including all athletic events.
The health and safety of you, our student-athletes and our staff will always be the top priority for Oregon Athletics. As we continue toward our spring athletic events, we want to remind you of the health and safety protocols for all athletics venues, developed in consultation with local health authorities, as well as the use of new technologies that will improve the gameday experience.
With the exception of mobile ticketing, all new health and safety protocols enacted as a result of the continued presence of COVID-19 will be constantly evaluated on a weekly basis in consultation with—and with direction from—local public health authorities and the UO Incident Management Team.
Face Coverings

  • Face coverings are not required in any Oregon Athletics outdoor venues. The mask mandate for all guests ages 5 and over remains in effect for all indoor spaces in UO venues, per OHA and the University of Oregon Incident Management Team.

Vaccination Policy

  • Continuing the policy that began on Aug. 23, all fans ages 12 and older attending games at any UO sporting event will need to show proof of vaccination, including a CDC-issued Vaccination Record Card (or photo of the card) and corresponding identification, to gain entry.
  • For those 12 and older who cannot provide proof of vaccination, documentation of a negative test taken within three days of the event will also be accepted. Please visit the following link from the UO Incident Management Team for details on how to meet this requirement.
  • Information on how to find a COVID-19 vaccine in Oregon can be found by visiting:
  • The following link provides information on where to take a test for COVID-19:


  • Doors into all Oregon winter and spring sports athletic venues open one hour prior to the scheduled event.

Mobile Ticketing

  • Beginning this season for all sports, fans will utilize the ease and convenience of mobile tickets via the GoDucks Gameday App presented by Pepsi. Physical event tickets will no longer be printed.
  • For those who do not have the GoDucks Gameday app, you can download your tickets here.
  • Step-by-step instructions and a how-to video can be found at
  • To manage your tickets on a game-by-game basis, ticketholders have the ability to transfer or resell through the GoDucks Gameday App, or visit For any questions please call: 541-346-4461 or email:

Clear Bag Policy

  • The clear bag policy at all athletic venues remains in effect. As a reminder, fans may bring in one clear bag no larger than 12" x 6" x 12" or a one-gallon plastic storage bag. Fans are limited to one clear bag per person, along with a small clutch or purse for privacy.


  • As many other businesses are experiencing, supply chain issues may necessitate limited concession stands and menus.
  • Concessions will be cashless at all athletics events this year. Accepted payment methods include VISA, Mastercard and Discover.
  • Cans, bottles, coolers or other food/beverage containers and their contents are prohibited at Matthew Knight Arena. Empty water bottles may be brought into the arena and filled once inside.
  • Fans may continue to bring prepackaged food and sealed, non-alcoholic, non-glass beverage containers into all UO outdoor athletics venues.

Matthew Knight Arena Shuttles - Basketball

  • Shuttles for Men's & Women's Basketball will only be offered from Autzen Stadium this season. The shuttle will start 90 minutes prior to the scheduled tipoff and will run as needed. Shuttles will resume running at the end of each game back to Autzen Stadium.

As a reminder, the additional health and safety protocols detailed above will be evaluated on a weekly basis and are subject to change, at the direction of the UO Incident Management Team and local public health authorities. Fans will be notified immediately when adjustments are made to any of these health and safety protocols.
We have greatly enjoyed having you back in our venues to cheer on the Ducks, and we look forward to your continued opportunity to do so in a safe manner. Thank you for your support and Go Ducks!